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Information Technologies and Telecom

Websites and Online Services

Companies selling products and services via the Internet face obligations particular to doing business online. Attorneys in Duane Morris' IT and Telecom practice group provide advice to e-commerce companies and other firms doing business online, including website terms and conditions, common e-commerce risks – e.g., infringement, notice-and-takedown, unauthorized collection or disclosure of data, Internet-based defamation, etc. – website accessibility, taxation, Internet gaming, hacking, peer-to-peer file sharing, encryption, spam, blogs, phishing, and user data collection (including spyware/adware, cookies and bots). Attorneys in the practice group also structure contracts for website development and hosting, online sales, click-wrap or browse-wrap licenses, co-marketing and ad-share agreements and other online B2B or B2C agreements.

Our lawyers are also adept at assisting both technology and general corporate clients with outsourcing deals, which more often than not today encompass ICT issues because they involve electronic data interchange (EDI) or virtual data storage. Outsourcing representation requires specialized experience, whether a client is considering outsourcing part of its business operations or provides outsourcing services to corporate customers.

• Attorneys in the practice group have outsourcing experience across many industries (including healthcare, financial services, insurance, energy, networking and government), and we understand what it takes to complete an outsourcing arrangement that will form the basis for a solid future relationship.
• We have substantial experience with IT and computer service outsourcing, including for application service provider (ASP) clients, such as Software as a Service (SaaS), managed network services (e.g., data center operations, server hosting, help desk services, application development, maintenance and break-fix services) and business process outsourcing.
• We regularly advise clients with respect to the RFP process, preparing and responding to requests for information, analyzing proposals and negotiating all varieties of resulting outsourcing agreements (such as SOWs, license and service-level agreements, credit arrangements and earn-backs).

For More Information

For more information, please contact Sandra A. Jeskie or any of the group members referenced in the Attorney Listing.