Recently, your company has completed a large acquisition. Working more than 70 hours per week for almost 4 months, Doug was the acquisition's point person.

In a managers' meeting, you appropriately heap praise on Doug for his invaluable accomplishment. You also mention that another acquisition is in the works and ask Doug "to do his magic again." Doug loses it, responding, "I'm not going to work on another expletive deal," and storms out of the room cursing at you.

Under ordinary circumstances, Doug's reaction would be cause for immediate discharge. However, there are extenuating circumstances here.

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